Privacy Policy

Introduction

Nxpqx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nxpqx.com), use our mobile applications, purchase our hardware security devices, or interact with us in any way.

We take your privacy seriously and have designed both our products and services with privacy in mind. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

By accessing or using our website, products, or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide to Us

We may collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, and password.
• Transaction Information: When you make a purchase, we collect payment information, billing and shipping address, and information about the products purchased.
• Communication Information: When you contact us or participate in surveys, we collect your name, contact information, and the contents of your communications with us.

Information We Collect Automatically

When you access our website or use our services, we may automatically collect certain information, including:

• Device Information: Information about your device, including IP address, device type, operating system, and browser type.
• Usage Information: Information about how you use our website and services, including the pages you visit, the time and duration of your visits, and the links you click.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of these technologies, please see our Cookie Policy.

Important Privacy Note About Our Hardware Products

Our hardware security devices are designed with a privacy-first approach:

• We do not have access to your private keys, recovery seeds, or cryptocurrencies stored on your Nxpqx device.
• Our devices do not transmit your private keys or financial information to our servers.
• The firmware on our devices is open-source and can be verified independently.
• When you use our companion applications, they communicate directly with your device without transmitting sensitive information to our servers.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders, including shipping and delivery
• Provide, maintain, and improve our products and services
• Communicate with you about products, services, offers, and events
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues, security incidents, and fraudulent activity
• Comply with legal obligations and enforce our terms and conditions

We process your information for these purposes based on one or more of the following legal grounds:

• To perform our contract with you
• For our legitimate business interests
• To comply with legal obligations
• With your consent (where required by applicable law)

Information Sharing

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who help us operate our business, such as payment processors, shipping companies, cloud storage providers, and customer service providers. These service providers are authorized to use your information only as necessary to provide services to us.

Legal Requirements

We may disclose information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) protect or defend the rights, property, or safety of Nxpqx, our users, or others; or (c) investigate or assist in preventing any violation of the law.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Information We Do Not Share

We do not sell, rent, or lease your personal information to third parties. We do not share your information with third parties for their direct marketing purposes without your consent.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Update

You can access and update certain information about your account through your account settings or by contacting us.

Data Subject Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing of your information
• Request portability of your information
• Withdraw consent where processing is based on consent

Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or by contacting us directly.

Cookies and Similar Technologies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. See our Cookie Policy for more information.

How to Exercise Your Rights

To exercise your rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately so we can take appropriate steps to remove such information.

International Users

Our services are operated in the United States. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored, and processed in the United States or other countries where our servers are located or our central database operates. By using our services, you consent to this transfer.

If you are in the European Economic Area (EEA), the United Kingdom, or Switzerland, we will ensure that transfers of your personal information to countries outside these regions are made in compliance with applicable data protection laws, such as through Standard Contractual Clauses or other approved transfer mechanisms.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.

Rights Under California Law

California residents have the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of personal information
• Opt-out of the sale or sharing of personal information
• Non-discrimination for exercising their rights
• Limit use and disclosure of sensitive personal information
• Correct inaccurate personal information

Exercising Your California Privacy Rights

To exercise your rights under California law, please contact us using the information provided in the "Contact Us" section. We will verify your request using information associated with your account, including email address. You may also authorize an agent to submit a request on your behalf.

California Shine the Light

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will notify you of any such changes (including when they will take effect) in accordance with applicable law. Your continued use of our services after any such updates indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your request within a reasonable timeframe.